Payment Policy for Axamavel

Effective Date: March 13, 2025

At Axamavel, we strive to provide a seamless and secure shopping experience for all of our customers. This Payment Policy outlines the terms and conditions related to payments for products and services purchased through our website. By making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: A widely-used online payment system.
  • Apple Pay: A secure and easy way to pay using Apple devices.
  • Google Pay: A fast, simple payment option for Android users.

Payments must be made in full at the time of purchase for your order to be processed.

2. Payment Security

We use industry-standard encryption protocols to ensure that your payment information is processed securely. All payment transactions are processed through trusted, secure gateways, and your payment data is never stored on our servers.

We are committed to ensuring the security of your personal and payment information while you shop with us. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

3. Order Confirmation and Payment Authorization

Upon successful payment, you will receive an order confirmation email detailing your order, payment, and shipping information. Please review the details carefully to ensure that everything is correct.

  • Authorization: When you place an order, the payment amount will be authorized by your payment provider. The payment is not fully captured until your order has been processed and shipped.
  • Pending Payments: In some cases, there may be delays in payment processing. If your payment is not authorized or completed, we will notify you, and your order will not be shipped until the payment is successfully processed.

4. Taxes and Fees

  • Sales Tax: Applicable sales tax will be added to your order based on your shipping address. The amount of sales tax will be calculated at checkout and displayed before you finalize your payment.
  • Shipping Fees: Shipping charges are calculated based on the weight, dimensions, and destination of your order. Shipping fees will be displayed at checkout before you complete your payment.
  • Additional Fees: Any other fees (e.g., handling, international customs, etc.) will be outlined during the checkout process.

5. Currency

All prices on our website are listed in USD (United States Dollars). If you are shopping from outside the United States, your bank or payment provider may apply a foreign transaction fee or conversion rate based on your location and currency.

6. Failed Payments

If your payment fails, we will attempt to process your payment again. You will be notified via email if the payment is unsuccessful. In the event of a payment failure, we encourage you to update your payment information or choose an alternate payment method. Failure to resolve payment issues may result in the cancellation of your order.

7. Refunds and Charges

  • Refunds: If your order is eligible for a refund, we will process the refund to your original payment method. Refunds may take up to 5-7 business days to reflect in your account, depending on your payment provider.
  • Restocking Fees: In some cases, a restocking fee may apply for returned items. This will be communicated to you before processing your return or refund.
  • Non-Refundable Charges: Shipping fees, handling fees, and any other charges specified during checkout are non-refundable unless the return is due to an error on our part.

8. Payment Issues and Disputes

If you have any concerns or disputes regarding your payment, please contact us immediately at info@axamavel.com. We will work with you to resolve the issue as promptly as possible.

9. Changes to Payment Policy

Axamavel reserves the right to modify or update this Payment Policy at any time. Any changes will be reflected on this page, and the updated policy will become effective immediately upon posting. We encourage you to review this policy periodically to stay informed about our payment practices.

10. Contact Information

If you have any questions or concerns about our Payment Policy, please contact us at:

Thank you for shopping with Axamavel. We appreciate your trust and look forward to providing you with a secure and easy shopping experience.