Sales Policy of Axamavel Toy Store

Effective Date: January 6, 2025

Welcome to Axamavel! We’re delighted to have you as a customer. Our Sales Policy outlines the terms and conditions governing the purchase of products from our online store, ensuring that you have a smooth and transparent shopping experience. By making a purchase on our website, you agree to comply with and be bound by this policy.

If you have any questions or need assistance, feel free to contact us at info@axamavel.com.

1. General Information

Axamavel is dedicated to providing high-quality, educational, and fun toys for children of all ages. We carefully select and offer a wide variety of toys that meet the highest standards of safety, fun, and educational value.

2. Products

A. Product Selection

We offer a range of toys, including:

  • Educational toys
  • Wooden toys
  • Puzzles
  • Games
  • Stuffed animals
  • Outdoor and activity toys
  • Arts and crafts supplies

All products are listed with detailed descriptions, images, and specifications to help you make an informed choice. While we make every effort to maintain the accuracy of product details, we cannot guarantee that the descriptions or photos are error-free. Colors and designs may also vary slightly depending on your monitor’s settings.

B. Product Availability

While we do our best to keep products in stock, availability may fluctuate due to demand or supply chain issues. If a product is out of stock after your order is placed, we will notify you immediately and offer options such as:

  • Backordering the product
  • Offering a similar alternative
  • Providing a full refund

3. Pricing

A. Price Accuracy

All product prices are listed in US dollars and are subject to change at any time without prior notice. The price displayed on the website at the time of purchase will be the final price you pay. Any applicable taxes and shipping charges will be added at checkout.

B. Sales and Promotions

Occasionally, Axamavel may offer promotions, sales, or discounts. These offers will be clearly displayed on the website, and any discount codes must be entered at checkout to be valid. Please note that promotions may not be combined with other offers unless explicitly stated.

4. Order Process

A. Placing an Order

To place an order, select the products you wish to purchase and proceed to checkout. At checkout, you will need to provide the following information:

  • Shipping address
  • Billing address
  • Payment method
  • Contact information (email and phone)

After submitting your order, you will receive an order confirmation email with a summary of your purchase, including the total cost and estimated delivery date.

B. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Your payment will be processed at the time of the order. If your payment method is declined, we will notify you and ask you to provide an alternative method.

5. Shipping

A. Shipping Options

Axamavel offers a variety of shipping options to suit your needs:

  • Standard Shipping
  • Expedited Shipping
  • Two-Day or Overnight Shipping (available for an additional charge)

Shipping costs are calculated at checkout based on the weight of your order and the destination address.

B. Shipping Time

Orders are typically processed and shipped within 1-3 business days of receipt of payment. Shipping times will vary based on your location and the shipping method selected at checkout:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

Please note that shipping times are estimates and not guaranteed, and factors such as weather, holidays, or shipping carrier delays may affect delivery.

C. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your shipment.

D. Shipping Restrictions

At this time, we only ship within the United States. We do not offer international shipping. Please check back for future updates regarding international shipping availability.

6. Returns and Exchanges

A. Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a 30-day return policy for most items, as long as the product is returned unused, in its original packaging, and in a resalable condition.

For more details on returns, please review our Refund and Return Policy.

B. Exchanges

If you wish to exchange a product for another item, please follow the same process as for returns. Once we receive the returned item and process the refund, you can place a new order for the desired item.

C. Damaged or Defective Products

If you receive a damaged or defective item, please contact our customer service team immediately at info@axamavel.com. We will arrange for a replacement or refund, depending on your preference, and cover the return shipping costs.

7. Customer Service

Our customer service team is available to assist you with any questions or concerns you may have about your order. You can contact us via the following methods:

We aim to respond to all inquiries within 1-2 business days.

8. Privacy and Security

At Axamavel, we are committed to protecting your personal information. We use industry-standard encryption technologies to ensure that your data is safe when you make purchases. For details on how we collect and use your personal information, please review our Privacy Policy.

9. Changes to the Sales Policy

Axamavel reserves the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this page regularly to stay informed about any changes.

10. Limitation of Liability

Axamavel is not responsible for any damages, losses, or expenses that may arise from the use of our website or products, including any indirect, incidental, special, or consequential damages. This applies even if we have been advised of the possibility of such damages.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Wisconsin, United States. Any disputes arising from the use of this website or the purchase of products will be subject to the exclusive jurisdiction of the courts located in Wausau, Wisconsin.